Technical help for the parts of your business that are getting harder to run.
I help you understand the workflow, build what your team needs first, and handle the technical priorities that come up as the business changes.
For founder-led businesses with customers, demand, or a repeatable service whose day-to-day operations have become harder to see and manage.
For businesses that already have customers and recurring work.
- Recurring work is spread across spreadsheets, inboxes, forms, chats, and disconnected tools.
- Handoffs, approvals, reporting, or customer workflows depend on manual checking.
- Important status lives in people's heads, so the team has to ask around.
- The team knows software or AI may help but doesn't know what should be built first.
- A known workflow needs ongoing help from someone who can make decisions and build.
Use the service that matches where you are.
Business Systems Audit
We look at the workflow, who's involved, which tools they use, where information gets handed off, and where things go wrong. You get a clear recommendation and first build plan, even if someone else does the build.
02Business Systems Build
I design and build the internal tool, automation, dashboard, integration, or AI-assisted workflow around the people who need to use it.
03Ongoing Technical Partnership
I work with your team on an agreed set of technical priorities. That can include improving existing systems, building smaller tools and automations, adding integrations, fixing reliability problems, and helping you make decisions as new needs come up.
Every engagement leaves you with something you can use.
After the audit, you can use the findings with your own team, another partner, or me. A build includes a usable system and a clear handoff. The ongoing partnership covers connected priorities as they come up.
How I work
Understand the workflow first
I begin with the people, steps, tools, and handoffs involved. That gives us a clear view of where the workflow is breaking down.
Use the simplest fix that will work
The answer may be custom software, an automation, an integration, better use of an existing tool, or a change to the process.
Make the important parts easy to see
Your team should be able to see the status, decisions, approvals, and failures that matter.
You keep everything we produce
You keep the useful artifacts, software, documentation, and context needed to run or extend the system.
Project examples.
Client work
Desarmadero Operations
After one discovery call, I created a workflow map, PRD, functional specification, and role-based prototype the client could review before a full build.
View Desarmadero Operations
Client work
Genrupt
I helped make Genrupt ready for paying teams by building billing, credit accounting, reliable background jobs, and agent access. The platform went on to support its first 200 paying customers.
View Genrupt
Client work
Mucho Hangouts
I helped improve messaging, notifications, delivery patterns, and the way the team worked while the live product kept shipping.
View Mucho Hangouts
Independent work
Acquire
A local-first tool brings workflow status, review steps, evidence, agent activity, and recovery into one place.
View AcquireQuestions people ask before starting
Where should I start?
Start with the Business Systems Audit when you can see the problem but aren't sure what will fix it. If the workflow and result are already clear, we may be able to scope a build directly.
Do I need custom software?
The audit may point to custom software, an automation, an integration, better use of an existing tool, or a process change.
Can you work with the tools we already use?
Yes. I look at the tools and data you already have. If they can do the job, we use them.
Is this AI consulting?
No. I help improve the way your business runs. AI is one tool I may use when it fits the job and can be made reliable enough for daily use.
What happens when the engagement ends?
You keep the maps, software, documentation, and notes behind important decisions. I plan the handoff as part of the engagement.
How much does it cost?
The Business Systems Audit starts at $2,500. I price builds after we define the scope. Ongoing partnerships are monthly and scoped around agreed priorities and available time.
Which workflow is giving your team trouble?
Start with the repeated manual work, unreliable handoff, reporting problem, approval bottleneck, or system that no longer fits. We'll work out whether an audit is the best place to begin.