Find and fix the workflows slowing down your business
I help founder-led businesses find and fix repeated manual work, unreliable handoffs, and scattered information, then choose the smallest useful change.
As the business grows, manual work gets harder to manage.
The business is growing, but day-to-day operations are getting harder to run. Requests arrive through inboxes and chats. Important status lives in spreadsheets. Approvals depend on one person. Reporting means pulling information from several tools.
Only they know what happens next.
A clear look at the entire workflow can show you where to begin.
Start with the problem. Build only when the next step is clear.
Start with the workflow that's causing delays, repeated effort, or scattered information. Build and ongoing support follow when the workflow and priorities are clear.
Business Systems Build
Build the tool your team needs.
Design and build an internal tool, automation, dashboard, integration, or AI-assisted workflow around your team.
Priced after we define the scope
Explore the Business Systems BuildOngoing Technical Partnership
Ongoing help for the systems you rely on.
Improve and support the systems your team relies on through an agreed set of technical priorities.
Monthly partnership scoped around priorities and available time
Explore the Ongoing Technical PartnershipNot sure which path fits?
Start with a 30-minute fit call. We'll talk through the workflow and decide whether a focused build, a smaller first step, or ongoing support makes sense.
See how difficult workflows became working systems.
Two client engagements showing the path from discovery and product decisions to software people could use.
Client work
A working operations prototype from one discovery call.
An auto-dismantling yard was running sales and fulfillment through paper sheets, WhatsApp, Excel, and memory. I turned the workflow into a PRD, functional specification, and role-based prototype the client could validate before committing to the full build.
View Desarmadero Operations
Client work
Making Genrupt ready for paying teams.
I helped build the billing, credit accounting, background jobs, and agent workflows that made Genrupt ready for paying teams and helped it support its first 200 paying customers.
View Genrupt
Interactive workflow diagnostic
See where one difficult Tuesday breaks down—and what changes it.
Follow a fictional service company through the same modeled day twice. The case study shows the time spent coordinating requests, the work that gets missed, and what changes after six workflow changes.
View One Tuesday, Twice
A founder's view of the working relationship.
He's reliable, communicates great, and has a sharp technical mind. Whether handling complex builds, troubleshooting under pressure, or adapting to shifting priorities, he was dependable every step of the way.
What working together looks like.
A simple path from understanding the workflow to a system your team can own.
Understand the complete workflow
We trace each workflow from request to outcome: who is involved, which tools they use, where information changes hands, and where the process breaks down.
Choose the smallest useful change
The best fix may be a process change, better use of an existing tool, an automation, or custom software. We choose based on what the workflow needs.
Build, document, and hand it over
When software is the right fix, I build a focused version around your team. You keep the maps, software, documentation, and notes behind important decisions.